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Insulating Glass Machine Technical Service

Equipment installation service

• Drawing and formulating the floor plan of the customer's factory: Before the equipment is delivered, the technical team will draw the floor plan of the customer's factory, understand the installation environment, space layout and power conditions, and formulate a scientific and reasonable installation plan.

• Professional installation and construction: Let experienced engineers and technicians provide remote guidance on equipment installation in accordance with national standards and safety specifications to ensure that the mechanical structure is stable and the electrical system is connected correctly.

• Installation acceptance: After the installation is completed, a comprehensive acceptance is carried out to ensure that the equipment meets the design requirements and operating standards.

Commissioning and optimization service

• Equipment commissioning: System commissioning of mechanical equipment, including the calibration of mechanical movements, control systems, sensors and safety devices, to ensure that the equipment performance meets the design indicators.

• Process parameter optimization: Combined with customer production needs, adjust equipment process parameters such as speed, temperature, pressure, etc. to achieve the optimal balance between production efficiency and product quality.

• Operation test and troubleshooting: Conduct long-term operation tests to promptly discover and eliminate potential faults and ensure stable and reliable operation of equipment.

Technical training service

• Operation training: Provide detailed equipment operation manuals for customer operators, covering startup, operation, shutdown, emergency handling and other contents, to improve the operator's skill level and safety awareness.

• Technical support and consultation: Provide continuous technical support services to answer various technical problems encountered by customers during the use of equipment.

Regular maintenance service

• Regular inspection: According to the use of equipment, formulate maintenance plans, regularly inspect and lubricate key components to prevent failures.

• Preventive maintenance: By detecting the operating status of the equipment, abnormalities are discovered in advance, and preventive measures are taken to reduce equipment downtime.

• Emergency repair response: Establish a rapid response mechanism to ensure that customers can get timely repair services when the equipment fails, minimizing production losses.

Spare parts supply service

• Original parts guarantee: Provide original spare parts that match the equipment, ensure the quality of accessories and equipment compatibility, and ensure stable equipment performance.

• Spare parts inventory management: According to customer needs, reasonably configure spare parts inventory, shorten the spare parts supply cycle, and improve maintenance efficiency.

• Customized spare parts service: Provide customized spare parts according to special needs to meet the maintenance requirements of equipment of different models and specifications.

FAQ

  • In-depth understanding of customer needs

    A
    • Project research and demand analysis: Understand the customer's production scale,product type, process requirements and budget in detail, and formulate solutions that meetactual needs.
    • Personalized customization: Provide customized eauipment and process design accordingto the customer's special needs to ensure the pertinence and effectiveness ofthe project.
  • Provide advanced and reliable equipment

    A
    • High-performance mechanical equipment: Provide glass processing equipment withadvanced technology, stable performance and easy operation to ensure productionefficiency and processing quality.
    • Technology innovation leadership: Continuously introduce and develop new technologiesto improve the automation and intelligence level ofequipment and help customers improvetheir competitiveness.
    • Strong equipment compatibility: Ensure that the equipment can adapt to a variety of glassmaterials and processing technologies to meet the diverse needs of customers.
  • Full technical support and guidance

    A
    • Professional technical team support: Provide full-process technical support fromequipment selection, installation and commissioning to production operation.
    • Operation and maintenance guidance: Provide guidance to customer operators to improvetheir equipment operation and daily maintenance capabilities and reduce failure rates.
    • Process optimization guidance: Assist customers to optimize processing technology ancimprove product quality and production efficiency.
  • Efficient after-sales service system

    A
     Quick response mechanism: Establish a 24-hour response mechanism to promptly solveproblems encountered by customers in production and reduce downtime.
    • Spare parts supply guarantee: Ensure the timely supply of key spare parts to avoidaffecting production due to spare parts shortage.
    • Regular maintenance and upgrade: Provide regular equipment maintenance services andtechnical upgrade solutions to extend the service life of equipment.
  • Establish a long-term partnership

    A Continuous technical support: After the project is completed, continue to provide customers with technical upgrades and process improvement support.
    Customer feedback mechanism: Pay attention to customer feedback, continuously improve products and services, and enhance customer satisfaction.
    • Joint development: Promote technological progress and market development through cooperation to achieve a winwin situation for both parties.
  • Are you manufacture?

    A
    Yes, we are professional manufacture which has more than 5 workshops.

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