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FAQ classification

Glass Processing Equipment

  • Q In-depth understanding of customer needs

    A
    •  Project research and demand analysis: Understand the customer's production scale,product type, process requirements and budget in detail, and formulate solutions that meetactual needs.
    •  Personalized customization: Provide customized eauipment and process design accordingto the customer's special needs to ensure the pertinence and effectiveness ofthe project.

  • Q Provide advanced and reliable equipment

    A
    •  High-performance mechanical equipment: Provide glass processing equipment withadvanced technology, stable performance and easy operation to ensure productionefficiency and processing quality.
    •  Technology innovation leadership: Continuously introduce and develop new technologiesto improve the automation and intelligence level ofequipment and help customers improvetheir competitiveness.
    •  Strong equipment compatibility: Ensure that the equipment can adapt to a variety of glassmaterials and processing technologies to meet the diverse needs of customers.

  • Q Full technical support and guidance

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    •  Professional technical team support: Provide full-process technical support fromequipment selection, installation and commissioning to production operation.
    •  Operation and maintenance guidance: Provide guidance to customer operators to improvetheir equipment operation and daily maintenance capabilities and reduce failure rates.
    •  Process optimization guidance: Assist customers to optimize processing technology ancimprove product quality and production efficiency.

  • Q Efficient after-sales service system

    A
    •   Quick response mechanism: Establish a 24-hour response mechanism to promptly solveproblems encountered by customers in production and reduce downtime.
    •  Spare parts supply guarantee: Ensure the timely supply of key spare parts to avoidaffecting production due to spare parts shortage.
    •  Regular maintenance and upgrade: Provide regular equipment maintenance services andtechnical upgrade solutions to extend the service life of equipment.

  • Q Establish a long-term partnership

    A • Continuous technical support: After the project is completed, continue to provide customers with technical upgrades and process improvement support.
    • Customer feedback mechanism: Pay attention to customer feedback, continuously improve products and services, and enhance customer satisfaction.
    • Joint development: Promote technological progress and market development through cooperation to achieve a winwin situation for both parties.

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