Hot melt extruder

Eworld Machine produces high-quality machines, also pays attention to the package. The machines will be packed with steel pallets and standard export wooden cases, to make sure customers will receive the machines they ordered Intact.

1. Our Goal 

Eworld is a reliable manufacturer, and we only provide a suitable quotation. So we strive to find a balance between quality and price so that customers can buy the best machine and we can win-win. Eworld Machine provides full set services and high-quality but low-price products. We are always looking for long-term cooperation, not a one-time deal.

2. Pre-sale

Eworld provides 24 hours high-quality service. When clients contact Eworld and ask for products, E-World answers at once, except our clerk's sleep, which condition we answer within 10hours. Eworld understands how important it is for the customers to choose a suitable machine, we are ready to come up with the best solution for customers.

3. On-sale 

For all your requests, we will supply the best solution to you as soon as possible. If you have any inquiries or problems, please contact us with E-mail, skype, Alibaba, WhatsApp, phone, etc.

Eworld welcome customers to visit the factory, we will pick you up from the airport or train station. Eworld location is convenient to welcome clients because of next to the train station.

4. After-sale service

When customers buy the glass processing machine, E-World promises that the machine will be delivered in 20-25 days after deposit.

E-World arranges commodity packages suitable for the shipment of sea. E-World provides English instruction about manual guides and video technical support. Any problems please let us know, and we will give you detailed supports and advice.

E-World promises worry-free repair of one whole year after installation, the original fault parts damaged, be free of any charges. When a serious breakdown and big fault happens, E-World has engineered and they can fly there to solve it.

FAQ

1. Question: Are you manufacture?

Answer:

Yes, we are professional manufacture which has more than 5 workshops.

2. Question: How about the service?

Answer:

1). reply it at once if from Ali-trademanager if by email, it reply it within 12 hour.

2). deliver max. days within 15 days.

3). 24 hours for after-sale service.

4). more than 12 years experience in this kind of machine field.

5). fluent English, communication barrier-free.

3. Question: What's the guarantee?

Answer:

1). Our guarantee for 18 months.

2). 24 hour’s technical support by email or calling.

3). English manual and video tutorial.

4). 2-year quality guaranty for the machine (excluding the consumables).

5). We will provide the consumable parts at an agency price.

6). 24 hours online service each day, free technical support.

4. Question: Do you provide equipment operation training?

Answer:

A: Yes. We can send professional engineers to the working site for equipment installation, adjustment, and operation training. All of our engineers have passports.

5. Question: if our price is higher than another company or factories?

Answer:

please check, what is the difference of the machine parts, service and guarantee, especially the machine inner electric parts, sometimes, if machines have a breakdown, the most reason is the machine inner electric parts problem, but we use the famous and reliable parts for the machines inside.

6. Question: How long is the delivery time?

Answer:

For standard machines, it would be 3-15 days; For non-standard machines and customized machines according to clients' specific requirements, it would be 15 to 30 days.

7. Question: What is the payment?

Answer:

Any payment method you want, such as L/C, T/T, D/P, West-union, and so on.

Shandong Eworld Machine Co., Ltd is one of the most famous and big manufacturers of glass and CNC equipment since its inception in 1995. I am sure that you will be satisfied with our products quality and competitive price. E-World is confident to maintain our business relationship as we are one of the biggest glass equipment manufacturers, which capable of providing quality goods, competitive price and fast delivery, quick response at the same time.